CNET UK Survey: 60% of Xbox 360s Have Broken

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TREY_FOR_LI4E

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#1 TREY_FOR_LI4E
Member since 2009 • 714 Posts

http://crave.cnet.co.uk/gamesgear/0,39029441,49304288,00.htm

Sixty per cent of Xbox 360s have kicked the red-ringed bucket, compared to 16 per cent of PS3s and just 6 per cent of Wiis, according to our survey on the reliability of games consoles in the UK.

CNET UK commissioned the survey last month -- and the results don't reflect well on the Microsoft console. Some 1,128 UK-based console owners responded, of whom 562 owned Xbox 360s, 473 owned PS3s and 591 had Wiis (some owned more than one).

Ouch, I'm so glad I bought a PS3 instead of a 360 when I finally got into this gen.

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Racer850

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#2 Racer850
Member since 2009 • 2293 Posts

I'm glad i own both, and fyi my 360 is running great :)

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PBSnipes

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#3 PBSnipes
Member since 2007 • 14621 Posts

Hooray for yet another anonymous informal survey? :?

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deactivated-5e836a855beb2

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#4 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts
internet surveys ftw?
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Kan0nF0dder

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#5 Kan0nF0dder
Member since 2009 • 1962 Posts

Urgh, the annoying man sig is spreading. Why SystemWars? WHYYYYYYY?

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BioShockOwnz

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#6 BioShockOwnz
Member since 2006 • 52901 Posts

I thought CNET was owned by Microsoft, cows?

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lundy86_4

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#7 lundy86_4
Member since 2003 • 62010 Posts

360 has a high failure rate, this isn't news to anybody :?

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h575309

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#8 h575309
Member since 2005 • 8551 Posts

I have two and they still work. One of which is a launch core model. Wahoo! Anyone want a 360 fo cheap?

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chikenfriedrice

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#9 chikenfriedrice
Member since 2006 • 13561 Posts

get over it already cows

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patriots7672

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#10 patriots7672
Member since 2008 • 3249 Posts

I'm glad i own both, and fyi my 360 is running great :)

Racer850

For now it is, but you never know when that dreaded will come when you're using a 360.

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Brownesque

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#11 Brownesque
Member since 2005 • 5660 Posts
Failure rates are not subject to surveys. Those numbers could all be inflated.
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delta3074

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#12 delta3074
Member since 2007 • 20003 Posts

http://crave.cnet.co.uk/gamesgear/0,39029441,49304288,00.htm

Sixty per cent of Xbox 360s have kicked the red-ringed bucket, compared to 16 per cent of PS3s and just 6 per cent of Wiis, according to our survey on the reliability of games consoles in the UK.

CNET UK commissioned the survey last month -- and the results don't reflect well on the Microsoft console. Some 1,128 UK-based console owners responded, of whom 562 owned Xbox 360s, 473 owned PS3s and 591 had Wiis (some owned more than one).

Ouch, I'm so glad I bought a PS3 instead of a 360 when I finally got into this gen.

TREY_FOR_LI4E
old news, the people they surveyed probably had a 360 from the get go, how many RRODS they have had since 2007 is hardly relevent to how reliable the console is now, lots of people had RRODS within a year of it's release, just cos you had 2 RRODS within the first year doesn't mean you will get that many now, i am suprised,considering every zephyr model has probably kicked the bucket by now, i expected the number to be a lot higher, besides that was a pretty small survey group,it hardly reflects the worldwide situation, and it was only done in the UK
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deactivated-5e836a855beb2

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#13 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts
[QUOTE="patriots7672"]

[QUOTE="Racer850"]

I'm glad i own both, and fyi my 360 is running great :)

For now it is, but you never know when that dreaded will come when you're using a 360.

same with any tech
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patriots7672

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#14 patriots7672
Member since 2008 • 3249 Posts

get over it already cows

chikenfriedrice

NO!! You deal with the truth!

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Racer850

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#15 Racer850
Member since 2009 • 2293 Posts
[QUOTE="patriots7672"]

[QUOTE="Racer850"]

I'm glad i own both, and fyi my 360 is running great :)

For now it is, but you never know when that dreaded will come when you're using a 360.

Too be honest ive had the probs before, but i'll always come back :)
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Racer850

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#16 Racer850
Member since 2009 • 2293 Posts
[QUOTE="patriots7672"]

[QUOTE="chikenfriedrice"]

get over it already cows

NO!! You deal with the truth!

It's common knowledge the 360s break, but fanboys are constantly bringing it up.
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delta3074

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#17 delta3074
Member since 2007 • 20003 Posts

[QUOTE="Racer850"]

I'm glad i own both, and fyi my 360 is running great :)

patriots7672

For now it is, but you never know when that dreaded will come when you're using a 360.

not rue, there are indications that a 360 will RROD, framerate issues in games that have no framrate issues, excessive freezing with a wierd pixel effect and a longer boot up time are all indications that your 360 will soon kick the bucket.
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Racer850

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#19 Racer850
Member since 2009 • 2293 Posts
[QUOTE="delta3074"][QUOTE="patriots7672"]

[QUOTE="Racer850"]

I'm glad i own both, and fyi my 360 is running great :)

For now it is, but you never know when that dreaded will come when you're using a 360.

not rue, there are indications that a 360 will RROD, framerate issues in games that have no framrate issues, excessive freezing with a wierd pixel effect and a longer boot up time are all indications that your 360 will soon kick the bucket.

Yep. In 2006 i booted up TDU and all of a sudden the console froze, and the game started to lag, so i restarted it, and bam 3 red rings.
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Stevo_the_gamer

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#20 Stevo_the_gamer  Moderator
Member since 2004 • 50074 Posts
Just another unreliable survey.
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chikenfriedrice

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#21 chikenfriedrice
Member since 2006 • 13561 Posts

[QUOTE="chikenfriedrice"]

get over it already cows

patriots7672

NO!! You deal with the truth!

It's not like it's breaking news that they break 2 of mine did....they were fixed for free and I am still enjoying the hell out of it....but what does bringing it up everyday do? nuthin!!! It's a lame attempt to bash a console

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KingTuttle

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#22 KingTuttle
Member since 2006 • 2471 Posts
[QUOTE="patriots7672"]

[QUOTE="chikenfriedrice"]

get over it already cows

NO!! You deal with the truth!

This web survey is truth? Gospel? 100% without fail?
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delta3074

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#23 delta3074
Member since 2007 • 20003 Posts
I haven't got a clue what the percentage is but in all honesty I wouldn't be suprised, mines broken down twice... so f*** you 360 fanboys that try to down play this.Too_tight_shoes
i understand your frustration, i have had 3 RRODS, but it's not huge deal, they replace it for nothing for 3 years, so i'm not out of pocket, i know it's frustration to the max when it happens, but as long as i;m not out of pocket it's not THAT big a deal to me, besides, i will always go back to the 360, my enjoyment of the console far outweighs the frustration at the unreliability of the console itself
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Too_tight_shoes

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#24 Too_tight_shoes
Member since 2009 • 2486 Posts
[QUOTE="Too_tight_shoes"]I haven't got a clue what the percentage is but in all honesty I wouldn't be suprised, mines broken down twice... so f*** you 360 fanboys that try to down play this.delta3074
i understand your frustration, i have had 3 RRODS, but it's not huge deal, they replace it for nothing for 3 years, so i'm not out of pocket, i know it's frustration to the max when it happens, but as long as i;m not out of pocket it's not THAT big a deal to me, besides, i will always go back to the 360, my enjoyment of the console far outweighs the frustration at the unreliability of the console itself

Dont get me wrong I play the thing to death, most of my frustration is coming from the fact that it happens during the time I want to play it the most and takes 2-3 weeks here in the UK which is a long time to stare at the box cover for the new game you wanted to play :(... it happened just before I got a chance to play Forza 2 and when I got Gear of War 2.
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killab2oo5

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#25 killab2oo5
Member since 2005 • 13621 Posts

-Gasp- Failure rate was 54.6% and now it's 60%?? XD 360 Jasper units finally starting to die, eh?!

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delta3074

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#26 delta3074
Member since 2007 • 20003 Posts
[QUOTE="delta3074"][QUOTE="Too_tight_shoes"]I haven't got a clue what the percentage is but in all honesty I wouldn't be suprised, mines broken down twice... so f*** you 360 fanboys that try to down play this.Too_tight_shoes
i understand your frustration, i have had 3 RRODS, but it's not huge deal, they replace it for nothing for 3 years, so i'm not out of pocket, i know it's frustration to the max when it happens, but as long as i;m not out of pocket it's not THAT big a deal to me, besides, i will always go back to the 360, my enjoyment of the console far outweighs the frustration at the unreliability of the console itself

Dont get me wrong I play the thing to death, most of my frustration is coming from the fact that it happens during the time I want to play it the most and takes 2-3 weeks here in the UK which is a long time to stare at the box cover for the new game you wanted to play :(... it happened just before I got a chance to play Forza 2 and when I got Gear of War 2.

yeah i know what you mean, i live in the UK, and it always appears to happen just before you get your most anticipated game of the year, i want left 4 dead 2 next friday and my 360 is over a year old (falcon model) and it's showing Pre RROD syndrome, whats the bets between now and next friday it red rings, i know it sucks, but you know it,s all better when we get our consoles back,lol
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InsaneBasura

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#27 InsaneBasura
Member since 2005 • 12591 Posts
What you can draw from these numbers is that 360's are 4 times more prone to failure than PS3's, not that 60% of 360's break.
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TREY_FOR_LI4E

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#28 TREY_FOR_LI4E
Member since 2009 • 714 Posts

I thought CNET was owned by Microsoft, cows?

BioShockOwnz

CBS actually, IIRC.

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TREY_FOR_LI4E

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#29 TREY_FOR_LI4E
Member since 2009 • 714 Posts

[QUOTE="chikenfriedrice"]

get over it already cows

patriots7672

NO!! You deal with the truth!

He can't handle the truth!

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Espada12

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#30 Espada12
Member since 2008 • 23247 Posts

What is with people and that annoying sig.

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3rdbass

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#31 3rdbass
Member since 2009 • 3301 Posts

Urgh, the annoying man sig is spreading. Why SystemWars? WHYYYYYYY?

Kan0nF0dder

Yeah, he looks like the Geico caveman in the eyes. LOL.

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ChrisJ2004

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#32 ChrisJ2004
Member since 2003 • 2818 Posts

Giving such credibilty to a survey is like taking a poll on CowSpot as the end all of opinions. Official/Government studies have shown that the 360 failure rate is less than 20% and that includes the lesser errors than the RROD. The PS3. by the way, has about 10%.

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TREY_FOR_LI4E

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#33 TREY_FOR_LI4E
Member since 2009 • 714 Posts

Giving such credibilty to a survey is like taking a poll on CowSpot as the end all of opinions. Official/Government studies have shown that the 360 failure rate is less than 20% and that includes the lesser errors than the RROD. The PS3. by the way, has about 10%.

ChrisJ2004

They're so official you didn't provide a link. :roll:

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ChrisJ2004

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#34 ChrisJ2004
Member since 2003 • 2818 Posts

Also, Microsoft's warranty more than makes up for it. The PS3 warranty is lacking in comparison. If you want a reliable peice of hardware then get a PC. Simple.

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ChrisJ2004

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#35 ChrisJ2004
Member since 2003 • 2818 Posts

[QUOTE="ChrisJ2004"]

Giving such credibilty to a survey is like taking a poll on CowSpot as the end all of opinions. Official/Government studies have shown that the 360 failure rate is less than 20% and that includes the lesser errors than the RROD. The PS3. by the way, has about 10%.

TREY_FOR_LI4E

They're so official you didn't provide a link. :roll:

I didn't think I needed to. Can you not use Google? Afraid to find the tuth for yourself? Fine. Here.

http://blog.squaretrade.com/2008/02/xbox-fail-rates.html

This is just one. Wikipedia has a whole page dedicated to many such studies.

l2google

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TREY_FOR_LI4E

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#36 TREY_FOR_LI4E
Member since 2009 • 714 Posts

Also, Microsoft's warranty more than makes up for it. The PS3 warranty is lacking in comparison. If you want a reliable peice of hardware then get a PC. Simple.

ChrisJ2004

Only on system wars is a standard 1 year warranty that is common throughout the industry for all electronics "lacking" and a 3 year warranty to compensate a 60% failure rate "more than makes up for" the ridiculously high failure rate. :roll:

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ChrisJ2004

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#37 ChrisJ2004
Member since 2003 • 2818 Posts

[QUOTE="ChrisJ2004"]

Giving such credibilty to a survey is like taking a poll on CowSpot as the end all of opinions. Official/Government studies have shown that the 360 failure rate is less than 20% and that includes the lesser errors than the RROD. The PS3. by the way, has about 10%.

TREY_FOR_LI4E

They're so official you didn't provide a link. :roll:

I didn't think I needed to. Can you not use Google? Afraid to find the tuth for yourself? Fine. Here.

http://blog.squaretrade.com/2008/02/xbox-fail-rates.html

This is just one. Wikipedia has a whole page dedicated to many such studies.

l2google

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ChrisJ2004

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#38 ChrisJ2004
Member since 2003 • 2818 Posts

[QUOTE="ChrisJ2004"]

Also, Microsoft's warranty more than makes up for it. The PS3 warranty is lacking in comparison. If you want a reliable peice of hardware then get a PC. Simple.

TREY_FOR_LI4E

Only on system wars is a standard 1 year warranty that is common throughout the industry for all electronics "lacking" and a 3 year warranty to compensate a 60% failure rate "more than makes up for" the ridiculously high failure rate. :roll:

No, RROD failures are covered for free even after the warranty expires. Therefore, it's basically a limited lifetime warranty which is only found in high-end PC components.

l2google

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ChrisJ2004

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#39 ChrisJ2004
Member since 2003 • 2818 Posts

Also, the failure rate is far rfom 60%. There would be more news in the press if this were true. Again, official numbers peg the failure rate at about 16% which is only roughly twice that of the PS3.

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Martin_G_N

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#40 Martin_G_N
Member since 2006 • 2124 Posts

I don't need a survey to know that the X360 has very faulty hardware. All I need is to look at my friends, some are on they're 4th X360. I am on my 2nd PS3 because of the BD drive that broke. But none of my friends with a PS3 has had any problems.

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ChrisJ2004

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#41 ChrisJ2004
Member since 2003 • 2818 Posts

I don't need a survey to know that the X360 has very faulty hardware. All I need is to look at my friends who has an X360, some are on they're 4th X360. I am on my 2nd PS3 because of the BD drive that broke. But none of my friends with a PS3 has had any problems.

Martin_G_N

Even if this were true, which I doubt unless your friend is a typical consolite that can't take care of electronic, it's less than the PS2 DREs.

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TREY_FOR_LI4E

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#42 TREY_FOR_LI4E
Member since 2009 • 714 Posts

[QUOTE="TREY_FOR_LI4E"]

[QUOTE="ChrisJ2004"]

Giving such credibilty to a survey is like taking a poll on CowSpot as the end all of opinions. Official/Government studies have shown that the 360 failure rate is less than 20% and that includes the lesser errors than the RROD. The PS3. by the way, has about 10%.

ChrisJ2004

They're so official you didn't provide a link. :roll:

I didn't think I needed to. Can you not use Google? Afraid to find the tuth for yourself? Fine. Here.

http://blog.squaretrade.com/2008/02/xbox-fail-rates.html

This is just one. Wikipedia has a whole page dedicated to many such studies.

l2google

Ah, good old squaretrade. Might want to check your reading glasses, buddy:

PLEASE NOTE: this report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up.

Moreover, if you actually bothered to read the actual study you would find this:

http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf

Microsoft's policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft's warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%.


While Microsoft initially claimed in February 2007i that the "return" rate on Xbox 360s did not exceed 3-5%, they later published an open apology on July 5th, 2007 and announced a $1.15 billion fund to be set aside for Xbox 360 repair and replacement

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gameofthering

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#43 gameofthering
Member since 2004 • 11286 Posts

Hope my 360 gets fixed or replaced soon. I have been using my pals 360 a few times to play COD and DBZ :P

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Kleeyook

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#44 Kleeyook
Member since 2008 • 5213 Posts
I don't think it really is reliable though. And I thought I would be able to bash those resistant fan boys. :(
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ChrisJ2004

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#45 ChrisJ2004
Member since 2003 • 2818 Posts

[QUOTE="ChrisJ2004"]

[QUOTE="TREY_FOR_LI4E"]

They're so official you didn't provide a link. :roll:

TREY_FOR_LI4E

I didn't think I needed to. Can you not use Google? Afraid to find the tuth for yourself? Fine. Here.

http://blog.squaretrade.com/2008/02/xbox-fail-rates.html

This is just one. Wikipedia has a whole page dedicated to many such studies.

l2google

Ah, good old squaretrade. Might want to check your reading glasses, buddy:

PLEASE NOTE: this report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up.

Moreover, if you actually bothered to read the actual study you would find this:

http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf

Microsoft's policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft's warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%.


While Microsoft initially claimed in February 2007i that the "return" rate on Xbox 360s did not exceed 3-5%, they later published an open apology on July 5th, 2007 and announced a $1.15 billion fund to be set aside for Xbox 360 repair and replacement

Like I said, check the Wikipedia and Google There are several such studies that I've read through the years. I don't desire to do yur work for you.

Also, http://www.gamespot.com/news/6216691.html

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TREY_FOR_LI4E

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#46 TREY_FOR_LI4E
Member since 2009 • 714 Posts

[QUOTE="TREY_FOR_LI4E"]

[QUOTE="ChrisJ2004"]

I didn't think I needed to. Can you not use Google? Afraid to find the tuth for yourself? Fine. Here.

http://blog.squaretrade.com/2008/02/xbox-fail-rates.html

This is just one. Wikipedia has a whole page dedicated to many such studies.

l2google

ChrisJ2004

Ah, good old squaretrade. Might want to check your reading glasses, buddy:

PLEASE NOTE: this report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up.

Moreover, if you actually bothered to read the actual study you would find this:

http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf

Microsoft's policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft's warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%.


While Microsoft initially claimed in February 2007i that the "return" rate on Xbox 360s did not exceed 3-5%, they later published an open apology on July 5th, 2007 and announced a $1.15 billion fund to be set aside for Xbox 360 repair and replacement

Like I said, check the Wikipedia and Google There are several such studies that I've read through the years. I don't desire to do yur work for you.

Also, http://www.gamespot.com/news/6216691.html

Source: Google & Wikipedia

Lol!

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ChrisJ2004

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#47 ChrisJ2004
Member since 2003 • 2818 Posts

[QUOTE="ChrisJ2004"]

[QUOTE="TREY_FOR_LI4E"]

Ah, good old squaretrade. Might want to check your reading glasses, buddy:

PLEASE NOTE: this report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up.

Moreover, if you actually bothered to read the actual study you would find this:

http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf

Microsoft's policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft's warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%.


While Microsoft initially claimed in February 2007i that the "return" rate on Xbox 360s did not exceed 3-5%, they later published an open apology on July 5th, 2007 and announced a $1.15 billion fund to be set aside for Xbox 360 repair and replacement

TREY_FOR_LI4E

Like I said, check the Wikipedia and Google There are several such studies that I've read through the years. I don't desire to do yur work for you.

Also, http://www.gamespot.com/news/6216691.html

Source: Google & Wikipedia

Lol!

l2read

Wikipedia is not my source but the Wikipedia has a list of sources. Google does as well.

Wow, you're even more of a fanboy then your name implies :D

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siddhu33

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#49 siddhu33
Member since 2008 • 3264 Posts

[QUOTE="ChrisJ2004"]

Wikipedia is not my source but the Wikipedia has a list of sources. Google does as well.

Wow, you're even more of a fanboy then your name implies :D

TREY_FOR_LI4E

Dear Professor:

Please find attached a copy of my research paper. For all sources used in this paper, please see google and wikipedia. Kthxbai.

Sincerely,

Me

We are in the internet, not a classroom. Anyway, I haven't seen you do one single comment that is favoured towards the 360, so you can't really talk about any research. Research is impartial, and you are no such thing.

Kthxbai.

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TREY_FOR_LI4E

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#50 TREY_FOR_LI4E
Member since 2009 • 714 Posts

[QUOTE="TREY_FOR_LI4E"]

[QUOTE="ChrisJ2004"]

Wikipedia is not my source but the Wikipedia has a list of sources. Google does as well.

Wow, you're even more of a fanboy then your name implies :D

siddhu33

Dear Professor:

Please find attached a copy of my research paper. For all sources used in this paper, please see google and wikipedia. Kthxbai.

Sincerely,

Me

We are in the internet, not a classroom. Anyway, I haven't seen you do one single comment that is favoured towards the 360, so you can't really talk about any research. Research is impartial, and you are no such thing.

Kthxbai.

Ah, I see, so that's what passes for "debate" on the interwebz. K.