Microsoft responds to Xbox 360 54.2 percent failure rate report, doesn't dispute

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:Cicatraz_ESP

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:patriots7672

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

damn can u tell them to stop peeing on their 360s plz???

[QUOTE="Matt_1337"]

[QUOTE="patriots7672"]

The sad part is it's true! And so is Game Informer's 54.2% failure report.

patriots7672

So, that means that 3.8% of people wouldn't buy another 360 is also true? 96.2% of people would rather buy another XBOX 360 that has a 54.2% failure rate rather than a PS3, Wii or a gaming PC, interesting.

Yes! Those are fact from polling 5000 random subscribers! MS didn't deny it because it fact from polling those 5000 people. MS knows it put out very faulty hardware and this is why they extended their warranty from 90 days to a year and then to 3 years. They don't care because they're raking tons of cash from their online service and they don't put as much into their systems as does Sony so their manufacturing costs are far less so they're making more profit from each system than Sony is and they get money from Netflix and the companies who are advertising on the dashboard. Sony puts a bluray drive, WiFi, a web browser, gives free online with no advertising, and makes their controllers rechargable and allows people to buy other brands of HDDs. MS forces people to buy only their stuff to add things onto their 360s. MS's console is a bigger money making machine for $299 than is the PS3 for $299.

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:Cicatraz_ESP

They do that to prove that polls are not accurate. If they are as accurate as cows would like to believe they are, then PS3's failure rate would be 33% :o, quite awful considering that PS3 doesn't have a 3-year warranty.

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:patriots7672

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:patriots7672

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:patriots7672

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

I could care less, since my 360 is from launch and still runnin great.

h575309

[QUOTE="patriots7672"]

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:anshuk20002

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

damn can u tell them to stop peeing on their 360s plz???

Imaginery 360s are immune to acid :lol:.

[QUOTE="thetruespin"][QUOTE="h575309"]

I could care less, since my 360 is from launch and still runnin great.

h575309

My god not these threads again...

[QUOTE="anarchist4eva"][QUOTE="DeadMagazines"]I wonder how Sony feels about the factual 40% failure rate of the ps3? I'm eagerly waiting for their response. WardCleaver02

Uh, no they were not.

It took a class-action lawsuit to get them to compensate people for the DRE issue, and even then they did not admit to the problem.

Link

I know only one person that defected to PS3 from XBOX 360 and guess what....he came back to XBOX 360 last month.

sexy_robot_man

[QUOTE="WilliamRLBaker"][QUOTE="anarchist4eva"]

The same thing that is now wrong with every other "US" companies customer service. What they haven't outsourced is all but a skeleton crew & deals with you in the most passive manner when they decide to get to you. That is if they can get past the language barrier! If you get someone you can speak to good for you. But that is the exception & not the rule.

Let me ask you this? Why do you think Apple has some of the highest rated customer service in the computer/electronics biz? Answer; Because you pay for it up front with the purchase price. And before you say Sony this, Sony that, I didn't give them high marks either. The difference is if you spend upwards of $25,000 on a hi-def broadcast camera, they tend to listen when you call. M$ does the same thing with their software. If you are a corporate client, you get onsite service & repair. The average joe gets Windows Vista & RROD.

anarchist4eva

Vista a great product? That explains why retail sales have been flat for it's entire shelf life. The only way they've been able to unload it is with pre-installs. Not the same thing & the hardware maker is left to handle tech support in those cases. As for the Apple to India bit, that is their online support not live tech which is handled exclusively in Cupertino. As for the rest see my reply above. Done.

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

Syn_Valence

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

Syn_Valence

"Well, after I got sued I decided to get off my ass and fix the problem. that's after denying it ever existed, mind you".

The probelm with this is, it's pretty damn hypocritcal to bash MS for this after Sony had to be sued, after making you pay to fix their problem. Say what you want about the RROD, it has a 3 year warranty and they paid people back that previously paid to get the RROD fixed. So saying MS did nothing is a complete fabrication or distortion of the facts.Take your pick.

Neither side of this argument has anything to be proud of.

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

Syn_Valence

[QUOTE="Al3x_n90"]

54.2 %? that's impossible...

patriots7672

Then explain my 2 failures with a 360, my brother on laws 5 360 failures, and the guy that works at my local Game Crazy having 7 360s fail?

[QUOTE="patriots7672"]

[QUOTE="Al3x_n90"]

54.2 %? that's impossible...

clone01

Then explain my 2 failures with a 360, my brother on laws 5 360 failures, and the guy that works at my local Game Crazy having 7 360s fail?

no i went through 40 360, this is number 41. my neighbor is on his 26th, his cousin is on his 53rd, and his cousin's girlfriend's younger brother is on his 13th

Not much can be done about irrefutable factual evidence.

Nike_Air

[QUOTE="DeadMagazines"]I wonder how Sony feels about the factual 40% failure rate of the ps3? I'm eagerly waiting for their response. anarchist4eva

who cares? It DOES have the best warranty. And great games.Jandurin

"Best warranty" is the one you don't have to use, IMO.

GreenGoblin2099

[QUOTE="clone01"][QUOTE="patriots7672"]

Then explain my 2 failures with a 360, my brother on laws 5 360 failures, and the guy that works at my local Game Crazy having 7 360s fail?

anshuk20002

no i went through 40 360, this is number 41. my neighbor is on his 26th, his cousin is on his 53rd, and his cousin's girlfriend's younger brother is on his 13th

[QUOTE="Jandurin"]who cares? It DOES have the best warranty. And great games.Rockman999

"Best warranty" is the one you don't have to use, IMO.

GreenGoblin2099

Not much can be done about irrefutable factual evidence.

Nike_Air

[QUOTE="Jandurin"]who cares? It DOES have the best warranty. And great games.Rockman999

"Best warranty" is the one you don't have to use, IMO.

GreenGoblin2099

[QUOTE="Syn_Valence"]

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

blue_hazy_basic

[QUOTE="Nike_Air"]

Not much can be done about irrefutable factual evidence.

Verge_6

Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:Nedemis

If that were the case, then wouldn't there be just as many PS3 haters who did the same thing? Wouldn't there be even MORE Wii haters who did the same thing?

Still yet, the 360 came out with the highest polled failure rate. There is no reason to suspect that any more false failures were reported for the 360 than for the PS3 or the Wii. Whether you like it or not, that means something.

[QUOTE="Verge_6"][QUOTE="Nike_Air"]

Not much can be done about irrefutable factual evidence.

DeadMagazines

Although i think the poll was kind of stupid there is a reason M$ didn't dispute it ;)

If M$ wanted to dispute this it would mean having to disclose the real failure rate in order to prove this one wrong but since they didn't i think it's safe to assume it's still pretty damn high.

what bothers me is that MS can put out a sh$t console and people still support them. I just don't see how people can put up with this garbage, by the 2nd trip to the post office i would have cut my loses and gotten something else.

PA_DUTCH

what bothers me is that MS can put out a sh$t console and people still support them. I just don't see how people can put up with this garbage, by the 2nd trip to the post office i would have cut my loses and gotten something else.

PA_DUTCH

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:patriots7672

You ever think that I myself owned a 360 8 months before a PS3 and experienced it getting a failed HDD then RRoD? That my Brother in law John Reed that is head regional manager of Social Security has had five 360 failures from RRoD to discdrive failures, and the guy that loves the 360 that works at my local Game Crazy Matt has had 7 fail him and he still will only play 360 even still could possibly be fact and that the 360 really has failed on people over 50% of the time? It's so utterly rediculous that with proof from a nonaffiliated magazine as popular as Game Informer is and is known for not being partial to any company is still denied the truth when they prove it. WHATEVER FANBOYS!

The irony, you should review your post history and find out what a fanboy actually is.

[QUOTE="DeadMagazines"]I wonder how Sony feels about the factual 40% failure rate of the ps3? I'm eagerly waiting for their response. anarchist4eva

I find it funny that when someone tries to slam the ps2 for the DRE they failed to mention in the same breath THEY FIXED THAT PROBLEM, after the lawsuit they fixed it........what has microsoft done...........nothing...........ownage

Syn_Valence

Oh and lets not forget.
BUT SONY FIXED IT! they did? yet the settlement came all most 5 years after the fact.

http://www.eurogamer.net/articles/news101105ps2lawsuit

BUT BUT the microsoft has DON NuTTING!
well at all most 4 years...why aren't they given the 5 years to do something about it?

But in the end no, sony never fixed it, it exists today but at a very small percentage.

Wow you don't have to send the 360 back through the USPS that kinda cool, i guess they make it easy to get a replacement but here is the thing, you can compare MS 360 to sony PS1 and PS2 all you want but is does not excuse them for sending out 1000s of known Sh$ty consoles, i mean have some pride in what you sell and build and have some standards is what you buy people

Wow you don't have to send the 360 back through the USPS that kinda cool, i guess they make it easy to get a replacement but here is the thing, you can compare MS 360 to sony PS1 and PS2 all you want but is does not excuse them for sending out 1000s of known Sh$ty consoles, i mean have some pride in what you sell and build and have some standards is what you buy people

PA_DUTCH

[QUOTE="DeadMagazines"][QUOTE="Verge_6"] A gaming magazine survey of a few gamers is considered irrefutable, factual evidence? Has this board finally lost what little smarts it had to begin with?micky4889

Although i think the poll was kind of stupid there is a reason M$ didn't dispute it ;)

If M$ wanted to dispute this it would mean having to disclose the real failure rate in order to prove this one wrong but since they didn't i think it's safe to assume it's still pretty damn high.

Sony haven't disputed the 11% failure rate either!

[QUOTE="Nedemis"]Why bother disputing a failed poll that didn't even take into consideration 360 haters that voted when they more then likely haven't even PLAYED a 360? That poll was nothing more then massive fail and ANY post claiming it as truth is an automatic fail. You know.....kinda like this thread. :lol:dkrustyklown

If that were the case, then wouldn't there be just as many PS3 haters who did the same thing? Wouldn't there be even MORE Wii haters who did the same thing?

Still yet, the 360 came out with the highest polled failure rate. There is no reason to suspect that any more false failures were reported for the 360 than for the PS3 or the Wii. Whether you like it or not, that means something.

It was a poll that was taken by 5,000 people. Fanboys will invade polls to makea console they don't own look bad. Besides, I still have my launch 360, but I have been using an Elite since 2007. Non the less, neither has broken down, or over heated.

I see your point, and to be clear i knowsonyhadproblems too. In fact i'm sure some 360 owners were PS2 disgruntled fans. I just wanted to make the point that if we as consumers do not hold companies responsible for sell consoles with inexcusable failure rates then we all suffer. Also people are saying i don't believe 50% failure rate (i agree) but is there Really any difference if the rate is 36%, still is unacceptable.

Ok MS has given their RRoD rate last year of being more the 26% of 360 within a year. Dvd drive issues range 10-14% and who can forget the E74 error! which is 10-15% rate. So when you add those rates up it well above 40% , which is sad, so 1 of 3 Xbox 360's will break in one way or another within its first year of use.... Best warranty bah!!! if its not a E74 or RRoD problem you have to pay to get it fixed. Poor design and poor quality parts play the major role of how the 360 fails as a quality console. Everyone I know that has a 360 has been through 2 at least, some have had 3 and a couple are on their forth. The local ups store where I live gets average of 30-40 360's a week to be sent back to get repaired, so that also says something.

[QUOTE="DeadMagazines"][QUOTE="Verge_6"] A gaming magazine survey of a few gamers is considered irrefutable, factual evidence? Has this board finally lost what little smarts it had to begin with?micky4889

Although i think the poll was kind of stupid there is a reason M$ didn't dispute it ;)

If M$ wanted to dispute this it would mean having to disclose the real failure rate in order to prove this one wrong but since they didn't i think it's safe to assume it's still pretty damn high.

[QUOTE="micky4889"]

[QUOTE="DeadMagazines"] What's sad is that people other than hardcore fanboys are taking this poll serious and confronting MS about a freaking poll taken by a magazine. Pathetic. blue_hazy_basic

Although i think the poll was kind of stupid there is a reason M$ didn't dispute it ;)

If M$ wanted to dispute this it would mean having to disclose the real failure rate in order to prove this one wrong but since they didn't i think it's safe to assume it's still pretty damn high.

Sony haven't disputed the 11% failure rate either!

I see your point, and to be clear i knowsonyhadproblems too. In fact i'm sure some 360 owners were PS2 disgruntled fans. I just wanted to make the point that if we as consumers do not hold companies responsible for sell consoles with inexcusable failure rates then we all suffer. Also people are saying i don't believe 50% failure rate (i agree) but is there Really any difference if the rate is 36%, still is unacceptable.

PA_DUTCH

[QUOTE="blue_hazy_basic"]

[QUOTE="micky4889"]

Although i think the poll was kind of stupid there is a reason M$ didn't dispute it ;)

If M$ wanted to dispute this it would mean having to disclose the real failure rate in order to prove this one wrong but since they didn't i think it's safe to assume it's still pretty damn high.

micky4889

Sony haven't disputed the 11% failure rate either!

360 such a good system, ppl still keep buying it. shows how crap ps3 is