[QUOTE="Coda_"][QUOTE="DMac1975"] It's funny how your situation mirrored mine, Coda. You call the Xbox hotline once, and they try to make you pay the $140. You call again armed with the information from GameSpot regarding MS comping repairs, and all of the sudden the repair is free.
Again, it's bad enough that the damn consoles breaks down, but then MS Customer Service tries to pull a fast one on you. What if you or I (or anyone else) had blindly paid the $140 without doing some more research? We'd be non the wiser, and MS would be $140 richer. I'm sure there are people out there who paid the $140, not realizing that they are entitled to a free repair.
Bgrngod
Yep, it is pretty sad. But the thing is that the rep at M$ still was trying to tell me that my 360 is actually not under warrenty, and since they noticed that I have not sent mine back before, that was the factor in them doing this for me. Basically saying that they were going to help me out, but it technially was not under warrenty. Again this is most likely a line of BS that they have, but eitherway it allowed me to get my system fixed for free (which it should be).
So ya if you have this issue, give what I did a try. Because M$ DOESNOT need an additional $140 from me or any other person that had bought their defective system.
I've been dealing with MS all day today and they are atill insisting I have to pay $139.90 to get my 2005 360 repaired. Not sure what you said that was so magical but I through just about everything I could at them to try and get my money back, but nothing worked. "Your console is out of warranty" about 100 times. This over the course of 4 seperate phone calls to 1-800-4MY-XBOX.
I filed a BBB complaint. We shall see how affective that can be.
Hardware dieing after only 1.5 years of use? You gotta be joking me. The only consoles I have EVER had trouble with (And I own almost all of them back to the NES) have been my original Xbox after 4.5 years (repaired via a new $50 DVD drive through Ebay self service) and my 360 after 1.5 years of ownership. This thing is a turd. MS made a turd, and made a half-assed attempt at actually honoring their customer base by extending the warranty and providing what I am now being told was a "limited time offer" on free fixes for 2005 360's.
I am really close to just ebaying all of my 360 stuff as soon as I get it back from service. Maybe get the 1-2 days of Halo3 Beta in, then it's gone.
I got off the phone with them yesterday. I gave them the fact that they had offered repair for free on consoles before the Jan. 01 2006 date, pointed out the fact that my console was only "5 days past that date, there has to be something you guys can do". :D Mind you, I had called once before where the fed me that BS story about 140 smackers for it. So when I mentioned the free repair, the new attendant I'd gotten said "You mean to tell me the previous representative told you that your console was out of warranty?" LOL, backpeddling her butt off at this point. "1 sec., let me see what I can do". About 3 minutes later, "Yes sir, we'll be doing the free repair and your new console will be supplied with an 8 month warranty, let me process the order." :D So don't give up, MAKE A BIG FUSS!!! That is what I did, I didn't yell, and I didn't curse, I just stated the facts, the way I felt, about 5-7minutes of just me and the way I saw it, and BLAM, free repair. Go armed once more with the free repair info, say the way you feel, maye even threaten to boycott, and see how it goes. Do NOT under any circumstances give up. Keep writing down the names of the representatives, and make sure you get someone who speaks CLEAR ENGLISH, and someone different. If possible, get a woman, I think they are more compassionate about the way you feel. :) 
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