They should repair his console for good press, but have a warning for this in the future stating they aren't resonsible for how a person treats their console. shadowfox55
They already do. Its just people dont read it, then complain when it breaks.
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They should repair his console for good press, but have a warning for this in the future stating they aren't resonsible for how a person treats their console. shadowfox55
I'm wondering if half the posts are even informed to the actual condition of the console being discussed. It's not normal dust. It's as if the dust of the world had a global conference and hosted it in this particular PS3. It's borderline dirt, like the Motorstorm commercial actually took place in his living room.emitsu97
I work at BestBuy and I cansay that...
Dust does not void the warranty for computer under a Best Buy PSP (Performance Service Plan)
It's considere NWNT (Normal Wear and Tear)
However, Sony is different and they have their own stupid rules.
Getting a repair through them was a breeze for me. They sent me the box recently and I shipped it off and just a few days ago I got the email telling me they shipped me a new console.
Its really that simple. YES they do require a receipt. Its part of the Warranty agreement. If you don't like it. Too bad soo sad.
As for the dust issue. They should repair it. Its really dusty, I agree....but you have to treat customer better than this.
ParadiseAwaits
[QUOTE="shawty1984"][QUOTE="The_Tombo"]Seriously people how did you get so far up sony's arse?
Sure the thing is dusty no guff.. the thing collects dust like a maniac.. so by the looks of it this guy did not wipe of his ps3 since he bought it.. which was only a year ago and it should not void warranty like that..
sony should just give him a new one and avoid all this 360 like warranty crap. But the solution to this is quite simple.. make them send it back .. when the guy receives it just wipe it off and then send it back again stating that you took care of the hazardous material and it thus being safe to repair.
that should solve that.
Deihmos
Not wiping a console should not void a warranty. My PC gets really dusty at times but that's not affecting anything inside and opening a console voids the warranty. So the kid never bothered to wipe his console big deal. He should have at least wiped it off before sending it for repair but not to repair it because it has dust outside is just rediculous. I guess it's his fault for sending it in that conditition.
Seriously people how did you get so far up sony's arse?
Sure the thing is dusty no guff.. the thing collects dust like a maniac.. so by the looks of it this guy did not wipe of his ps3 since he bought it.. which was only a year ago and it should not void warranty like that..
sony should just give him a new one and avoid all this 360 like warranty crap. But the solution to this is quite simple.. make them send it back .. when the guy receives it just wipe it off and then send it back again stating that you took care of the hazardous material and it thus being safe to repair.
that should solve that.
The_Tombo
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